Don’t Wait – Contact Us Immediately about Your Emergency Maintenance Needs

If you have a maintenance emergency contact the Oculus Realty LLC property management team immediately at 866-9-OCULUS (866-962-8587). In event of a fire or life-threatening emergency, please call 911 immediately.

An emergency is any problem that could cause harm to you or another resident or any issue that creates unlivable conditions in your apartment. These emergencies include, but are not limited to:

  • Gas leaks (smell of gas)
  • Uncontrolled plumbing leaks/overflows
  • Other flooding issues
  • Exposed live electrical wires
  • Inoperable apartment front door
  • Unstable fixtures hanging that may fall

If you have a non-emergency maintenance need, please use the online service request on this website. Our goal is to make your living experience as pleasant as possible, so we respond in a timely matter to all service requests from our apartment home residents in the District of Columbia, Prince George’s County, Montgomery County, Fairfax County and throughout the Washington DC metro area.